Privacy Policy
Last updated: November 2025
At Precious Panda Gift Shop, your privacy means the world to us. We’re committed to keeping your personal information safe, transparent about how it’s used, and respectful of your trust.
Who We Are
We arePrecious Panda Gift Shop, an independent UK-based business offering unique and thoughtful gifts.
If you have any questions about this policy or your data, please contact us at:
📧sales@preciouspandagiftshop.com
What Information We Collect
When you shop with us or browse our site, we may collect:
- Your name, email address, postal address and phone number
- Payment details (processed securely via Shopify Payments, PayPal, or Apple Pay)
- Order details and purchase history
- Messages or enquiries sent via our contact forms
- Cookies and analytics data (to help us improve your shopping experience)
We never store or have access to your full payment card details — these are handled directly by our trusted, PCI-compliant payment providers.
How We Use Your Information
We only use your data to:
- Process and deliver your orders
- Provide customer support and handle returns or queries
- Send order updates and confirmations
- (If you’ve opted in) send occasional marketing emails or special offers
- Improve our website, services, and product range
We never sell or rent your information to anyone, ever.
Storing and Protecting Your Data
Your personal information is stored securely through Shopify’s encrypted servers and our own protected business systems.
We retain your data only as long as necessary for the purposes described here, and in accordance with UK data protection laws.
Sharing Your Information
We may share data with:
- Shopify, our website host and eCommerce platform
- Payment processors (PayPal, Shopify Payments, Apple Pay)
- Delivery partners such as Royal Mail or reputable couriers.
These partners only receive the information necessary to fulfil your order or process your payment, and they must protect it under GDPR.
Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise your rights, simply email us at sales@preciouspandagiftshop.com.
Cookies
We use small cookies to improve your browsing experience and remember what’s in your basket. For more details, please see our Cookie Policy.
Still Need Help?
We’re always happy to assist.
📩 Email: sales@preciouspandagiftshop.com
💬 Or click on the Contact Us button and we’ll get back to you as soon as possible.
