This website is operated by Precious Panda Gift Shop (“we”, “our”, “us”).
Throughout the site, “you” refers to the customer or user.

We reserve the right to update or change these terms at any time, so please check this page before placing an order.

By using this website, you confirm that you are at least 18 years old and legally capable of entering into contracts.

You agree not to misuse the website, introduce harmful software, or attempt unauthorised access.

All images, text, and product designs remain the intellectual property of Precious Panda Gift Shop. They may not be copied or reproduced without written permission.

We only use your data to:

• Process and deliver your orders
• Provide customer support and handle returns or queries
• Send order updates and confirmations
• (If you’ve opted in) send occasional marketing emails or special offers
• Improve our website, services, and product range

We never sell or rent your information to anyone, ever.

We do our best to ensure product descriptions, prices, and photographs are accurate, but slight variations may occur — especially with handmade items.

All prices are shown in GBP (£) and include VAT where applicable.

Once your order is placed, you’ll receive an email confirmation. This email confirms receipt of your order — the contract between you and us is formed when your order is dispatched.

Payments are securely processed throughShopify Payments,PayPal, orApple Pay.

We do not store your card details and take care to keep all payment information secure.

Delivery times are estimates only and may vary due to circumstances beyond our control.

For full details, please see ourDelivery & Returns Policy.

You have the right to cancel or return your order under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

Please refer to our Delivery & Returns Policy for more information on timeframes, exclusions, and procedures.

We are not liable for any indirect, incidental, or consequential losses.

Our total liability for any claim relating to your purchase shall not exceed the price of the goods ordered.

Nothing in these terms limits your statutory rights as a consumer.